Privacy Policy

This Privacy Policy explains how Exavibes Services Private Limited("we", "us", "our"), operator of businesscontacts.io, collects, uses, discloses and protects personal data. It applies to visitors and customers of the Platform ("you") as well as to the business contact data contained in our products.

1. Information We Collect From You

• Account & contact details — name, work email, phone number and company name when you sign up, purchase a plan or submit our contact form.
• Payment information — payments are processed by Razorpay. We receive transaction identifiers and status, but never your full card number or banking credentials.
• Usage data — log data such as IP address, browser type, pages viewed and actions taken, used for security and product improvement.

2. The Business Contact Data We Sell

Our products contain professional, business-related information about individuals in their professional capacity — such as name, job title, business email, business phone and employer details. This data is compiled from publicly available sources, business registries, partner datasets and proprietary research, and is processed for legitimate B2B marketing and sales purposes.

If you wish to have your professional information removed from our database, use our Remove My Data page — removal is immediate and permanent, and your email is added to a do-not-contact list so it is never re-added. You may also email david@businesscontacts.iowith the subject "Data Removal Request".

3. How We Use Your Information

• To provide, operate and improve the Services;
• To process orders, payments and invoices;
• To respond to enquiries submitted via our forms;
• To send service communications and, with your consent, marketing updates;
• To detect, prevent and address fraud, abuse and security issues; and
• To comply with legal obligations.

4. Legal Bases

Where the GDPR, CCPA or similar laws apply, we process personal data on the bases of contract performance, legitimate interests (B2B marketing, product security), consent (where required) and legal obligation.

5. Sharing & Disclosure

We do not sell your account information. We share personal data only with:

• Service providers — payment processing (Razorpay), cloud hosting, analytics and communication tools, bound by confidentiality obligations;
• Legal authorities — where required by law, court order or to protect our rights; and
• Business transfers — in connection with a merger, acquisition or asset sale, subject to this Policy.

6. Cookies

We use essential cookies for site functionality and limited analytics cookies to understand usage. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.

7. Data Security

We use industry-standard safeguards — encryption in transit, access controls, and secure infrastructure — to protect data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Data Retention

We retain account and transaction data as long as your account is active and thereafter as required for legal, accounting and tax purposes. Contact form submissions are retained for up to 24 months.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port or restrict processing of your personal data, and to withdraw consent. To exercise any right, email david@businesscontacts.io. You may also lodge a complaint with your local data protection authority.

10. International Transfers

Personal data may be processed on servers located in different countries. Where data is transferred internationally, we use appropriate safeguards consistent with applicable law.

11. Children

The Platform is for business users and is not directed at individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be notified on the Platform or by email.

13. Grievance Officer & Contact

For privacy questions, data removal or grievances, contact our Grievance Officer at david@businesscontacts.io, or write to: Exavibes Services Private Limited, 912 Gold Crest Business Center, LT Road, Borivali West, Mumbai 400092, Maharashtra, India. Registered office: E-402 Ambika Darshan, CP Road, Kandivali East, Mumbai 400101, Maharashtra, India.